Student Chatbot FAQs
We understand that getting started with a new (AI) learning tool can raise many questions. Our team has carefully compiled answers to the questions we have received about using our course chatbot. Whether you're just getting started or looking to make the most of this learning resource, you'll find helpful explanations below.
Getting Started
Your course coordinator will receive a link upon creating a chatbot, and will share this link with you. When you open the link, a pop-up notification will appear, allowing you to log in using the same credentials as you do for Canvas. Once logged in, you will be able to access the chatbot created by your teacher.
Using the Chatbot
Be specific within your questions. Instead of asking "What is marketing?" try something like "Explain the definition of marketing from Week 1, Slide 5" or "What are the key points about marketing from the Smith & Johnson paper?" The more specific you are, the more precise the answer will be. Preferably connect it with your slides to retrieve a more targeted answer.
General Questions
No, the chatbot doesn't have access to individual student grades or personal information. For grade-related questions, please consult Canvas or contact your professor directly.
Trust, Privacy & Data Retention
- - Retention: Chat messages are retained for up to 30 days for continuity and then deleted.
- - Storage: All data remains within Tilburg University-managed infrastructure.
- - Usage: Your chats are not used to train external models.
- - Access: Only authorized staff can access data for support and compliance.
Read the full Terms of Use & Privacy Policy for details.
Remember: The chatbot is designed to improve your learning experience, not replace traditional study methods or instructor interaction. Use it as one tool in your toolkit!